The LMACS Request System is used both to request resources at the nanoFAB and to notify nanoFAB staff about anything in the centre that requires their attention. It should be nanoFAB users' first point of contact for any needs related to their nanoFAB activities.
The complexity of a request can vary greatly: it may be very simple (e.g., requesting a booking cancellation), or it may represent an entire process flow training request with detailed steps, files, and equipment reservations.
Requests are assigned to to staff members who will work with the user to complete the request. All communications relating to the request should be done by posting comments in the request, since this ensures that all relevant information is available to any nanoFAB staff who need it.
Common activities handled via the Request System include:
1.2 Click the Requests button and complete the Submit a New Request form.
Title: Enter a title for the Request.
The title should be descriptive but not too detailed. "Training" is not a good title (too general); "SOI photonics fabrication training" would be better (adds more detail, differentiates it from other training requests).
Type: Select an appropriate type from the available list. If your request does not exactly match one of the available options, choose the closest fit.
Selecting some request types will open up a sidebar to the right fo the form, providing additional information regarding the intended purpose of the request type, details to be included in the Summary field, etc.
1.3 Click the Create Request button to submit the request.
Once the form has been completed and submitted, you have completed the minimum requirements for submitting a request. You will see your request listed along with any other pending requests you have already submitted. However, if you would like to (or need to) add more information, you can now elaborate on the request.
2.0 Add some more details
Add the steps involved:
When you first create a request, you typically only supply the minimum required information. If necessary, you can now add any additional information that may be required.
2.1 Locate your new request. There are a few ways to accomplish this:
2.2 Modify your request by editing sections of the Request Modification Screen, as necessary.
Add Items: Use this form to add new items to the request.
You can drag and drop the panels to order them as you please. The system will remember your settings next time you visit the page.
More information on the LMACS Request model may be found in the application note: LMACS Request Details
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